The Positive Power of Praising People

Published in 1994
by Jerry D. Twentier

Something I have only just noticed is that Twentier focuses mainly on one relationship in this book, the employer to employee relationship. Twentier says that the higher one moves up the work ladder, the farther that person distances themselves from their employees. This is just because managers pay less attention to the chatter amoung their employees. This chatter exists in places such as bathrooms. Twentier focuses on making this relationship better. One method he describes that everyone should use daily is empathy. Employees and employers should emphasize and understand where each side is coming from. Employees may perceive that their manager is unwilling to listen to their problems. They don't understand that a few years ago, their employers were in that same situation. People hurt each other everyday because they do not understand how the other person feels. If everyone felt the pain of something like bullying, would it still continue?